CUSTOMER CARE
Shipping Policy
Clear expectations for order processing, shipping and delivery.
Last updated: September 19, 2026
Where we ship
Hadith Organics currently ships within the United States. We do not currently offer international shipping.
Processing time
Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed.
Business days do not include weekends or U.S. federal holidays. Processing times may occasionally be longer during unusually high order volume or circumstances outside our reasonable control.
Transit and delivery
Delivery estimates shown at checkout are estimates, not guaranteed delivery dates. Carrier delays, weather events, service disruptions and other circumstances may affect delivery after an order leaves our possession.
When tracking is available, the tracking information provided by the carrier should be used for the most current delivery status.
Shipping addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an address error, contact us as soon as possible at support@hadith-organics.com.
We cannot guarantee that an address can be changed after an order has entered fulfillment or has been transferred to the carrier.
Damaged, leaking or incorrect orders
If an order arrives damaged, leaking, defective or incorrect, contact us within 7 calendar days of delivery.
Please review our Returns & Refunds Policy for the documentation and claim-review process.
